COVID-19 Tech
COVID-19 Tech
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COVID-19 Tech

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Many private companies hope to achieve digital transformation and return to normal business conditions by the end of the year. However, industries that saw their economies halt and profits decline during the first wave of the pandemic are hesitant to invest in digital transformation. Going forward, the digital divide between industries and companies is expected to widen, and any fatal delays will put them at risk of being eliminated from the market. While market growth has halted in many industries, resulting in a setback of one to two years, e-commerce has made progress of two to three years.

Remote work has become a common practice, especially in the service industry and in Tokyo's 23 wards, and many employees wish to continue it. While "extraneous work" has been identified and working hours have been reduced, productivity has fallen due to a lack of environments for "essential work." The digital transformation that will be necessary in the future is expected to be realized quickly in three areas: increasing business productivity and enabling employees to live their personal lives without inconvenience, while also taking care of employees in the wake of COVID-19.

COVID-19: Contact tracing apps, outbreak prediction, remote monitoring, online medical consultations, etc.

Business: Remote conferencing, collaboration, supply chain risk forecasting, and more.

Private: Social commerce, autonomous delivery robots, travel risk prediction, etc.

DX has the potential to solve the challenge facing many companies: "improving productivity of necessary work." As it becomes more widespread among large companies, implementation costs will fall through economies of scale, and with the availability of SaaS subscription fees with low initial costs, the implementation hurdles will also be lowered for small and medium-sized enterprises. SMEs account for 99.7% of Japan's workforce, accounting for approximately 70% of the workforce. By making DX available to these small and medium-sized enterprises, which are the blood vessels of society and the economy, we can hope to achieve a balance between public health and economic activity.

Report format: PDF (11.6MB)

Original data: PowerPoint, 63 slides, A4 size